Privacy Policy

Who we are

Cleaner Ovens Ltd operates this website. If you have any questions about how we use your personal information, you can contact us using the details below.

Information we collect

If you contact us through the website, we may collect your name, email address, telephone number, postcode and the information you provide in your enquiry.

If you apply to work with us, we may also collect the information you provide in your application together with any CV or supporting document you choose to upload.

How we use your information

We use information submitted through this website to:

• respond to customer enquiries;
• discuss or arrange our services;
• deal with requests submitted through our contact forms;
• process applications to work with Cleaner Ovens;
• review CVs and supporting information supplied by applicants; and
• maintain appropriate business records of enquiries and applications.

We do not sell personal information to third parties.

Our lawful basis for using your information

We process information submitted through our forms because it is necessary to respond to your request, provide or discuss our services, or take steps at your request before entering into an agreement.

We may also rely on our legitimate interests in managing customer enquiries, maintaining appropriate business records and dealing with applications to work with Cleaner Ovens.

Who we share information with

Information submitted through the website is processed by Cleaner Ovens and may be sent to authorised members of the business who need the information to deal with your enquiry or application.

We also use website hosting, email and security services to operate the website and deliver information submitted through its forms.

We only share information where it is necessary for the purposes described in this policy or where we are required to do so by law.

Website security

We take reasonable technical and organisational measures to protect personal information submitted through this website.

The website uses Cloudflare Turnstile to help protect our forms from automated and abusive submissions. This is a security measure and is not used by Cleaner Ovens for advertising or analytics purposes.

Cookies and analytics

This website does not use advertising or analytics cookies.

The website may use technically necessary services required to operate, secure and protect the website and its forms.

How long we keep information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected.

Enquiry and application information may be retained as part of our business records for as long as it is reasonably required to deal with the enquiry, provide our services, manage an application or meet our legal and administrative obligations.

When information is no longer required, we take reasonable steps to securely delete it.

Your rights

Depending on the circumstances, you may have rights in relation to the personal information we hold about you. These may include the right to:

• ask for access to the personal information we hold about you;
• ask us to correct inaccurate or incomplete information;
• ask us to delete information where there is no longer a lawful reason for us to keep it;
• ask us to restrict certain processing of your information; and
• object to certain uses of your personal information.

If you would like to exercise any of your rights, please contact us using the details below. We may need to confirm your identity before dealing with your request.

Information you provide to us

Information submitted through our forms is provided directly by you. Please only provide information that is relevant to your enquiry or application.

You are not generally required by law to provide personal information through our website. However, if you do not provide information needed to respond to your request, we may not be able to deal with your enquiry or application.

International processing

Some of the service providers used to operate websites, email and online security services may process information outside the United Kingdom. Where this occurs, appropriate safeguards are used where required by applicable data protection law.

Automated decision-making

Cleaner Ovens does not use information submitted through this website to make decisions about individuals solely through automated decision-making or profiling.

Complaints

If you have concerns about the way we use your personal information, please contact us first so that we can try to resolve the issue.

You also have the right to complain to the Information Commissioner's Office (ICO), the UK's independent supervisory authority for data protection.

Contact

Cleaner Ovens Ltd
info@cleanerovens.wales
02920 022631

Last updated: 31 August 2026